Order Administration
Managing, editing, and administering existing orders.
11 articles
Managing Orders
View, edit, and manage the details of an existing order.
- How do I find the remaining balance of a voucher or voucher redemption history?View the redeem balance details of a voucher to show redeemed and remaining value or quantity of a voucher
- Change the expiration date of a voucher that has been purchasedChange the expiration date of a voucher
- How do I change the voucher buyer's email address?Change the email address associated with the buyer of a voucher order.
- How do I change the voucher recipient's email address?Change the recipient email address for a voucher if it was entered incorrectly or needs to be updated.
- How do I archive orders in VoucherCart?Archive expired orders to keep your order list organised
Voucher Delivery
Resend a voucher, or manage its delivery, for an order that's already been placed.
- How do I print or download a voucher to be handed to the buyer/recipient or emailed to them directly?Print or download a voucher to be handed to the buyer/recipient or emailed to them directly
- How do I resend a voucher order confirmation email to the recipient?Resend a voucher order confirmation email so the recipient can download their voucher