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How do I find the remaining balance of a voucher or voucher redemption history?

View the redeem balance details of a voucher to show redeemed and remaining value or quantity of a voucher

To view the redemption details of a voucher, simply login to your dashboard and follow these instructions:

1. Go to Orders > All Orders in your main navigation menu.

2. Find the voucher order from the list or by using the search function. You can search by buyer/recipient name, order ID (part or whole) or even voucher title to quickly locate the order

3. Click the Order ID to open the order

4. There is a visual summary of the redeem balance

5. You can click the 'Show redeem balance details' link

Alternatively:

6. You can click the three vertical dots

7. Then click the 'Show redeem balance details' link


Need more help?

Speak to our support team via chat or contact us by email at:
​​help@vouchercart.com

For more video tutorials, FAQ's, and self-help guides, go back to the:

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