Account Settings
Update and manage your account from the dashboard
25 articles
Users & Permissions
Adding team members and controlling what they can access in VoucherCart.
- Manage users and permissionsManage your VoucherCart user accounts and their permissions
- How do I manage the notifications I receive from VoucherCart?Manage VoucherCart User notifications
- How do I create a new VoucherCart account user?Create and manage VoucherCart system users by adding new users and assigning the appropriate permissions.
- Sign in to multiple accounts with one login (Single Sign-On / SSO)Sign in to multiple VoucherCart accounts from one login page.
Sales Page & Checkout
Customising your voucher sales page and the checkout experience for buyers.
Voucher Look & Feel
Branding and styling how vouchers appear to customers.
- How do I change the logo that appears on my printed voucher PDFs?Change the logo that's printed on your Voucher PDFs
- How do I customise Digital Wallet for voucher purchases?Customise your Digital Wallet pass, including the logo and colours, to match your branding.
- How do I add or delete additional language support for my vouchers and sales page?Add or delete additional language support for your vouchers and sales page.
Voucher Codes & Redemption Setup
Configuring how voucher codes are generated and redeemed.
- Add or edit a voucher redeem locationAdd or edit a voucher redeem location
- How do I create and manage my own voucher codes?Use and manage custom voucher codes for your vouchers by importing, assigning, and maintaining your own code lists.
- How do we know when someone has purchased one of our gift vouchers?Will we know when someone has made an order?
Delivery Methods
Setting up how vouchers are delivered to customers - Email, Print, Postal, etc.
- Can we post our gift cards or products to our customers?This article provides information on postal delivery options in VoucherCart for both self-fulfilment and VoucherCart Fulfilment
- Can we sell our gift vouchers to be sent by post?VoucherCart offers a postal option for your vouchers, gift cards, memberships and tickets
- Do you offer a postal delivery service for our vouchers?VoucherCart offers a postal delivery service for your vouchers
- Add a postal delivery method to your gift voucher platformHow to add, edit, delete and assign postal delivery methods for your gift vouchers, products and tickets inside the VoucherCart dashboard.
- How do I enable a delivery method for a voucher?Enable the postal shipping and collection for your voucher gift card by updating the delivery methods
- How do I manage postal orders in VoucherCart?Manage incoming postal orders for vouchers, gift cards, physical cards and tickets
- Voucher Collect OptionAllow your buyers to collect their purchased vouchers from your business if they don't wish to use the postal service, or if you do not have this activated.
Import & Export Data
Bulk importing and exporting vouchers, orders, and customer data.
- What data can we import to VoucherCart?Import voucher designs and images, email addresses for promotion
- Import voucher orders to VoucherCart (from a different or legacy platform)Import voucher orders to VoucherCart from an different / legacy gift card or voucher platform
- What data can we export from VoucherCart?Export data from VoucherCart such as customer data, customer orders and invoices
Taxes & Fees
Help and support guides for the taxes & fees module
- Taxes and Fees OverviewThis article explains what the VoucherCart Taxes & Fees module does, how taxes and fees are applied, and where they appear for buyers and your finance/accounting teams.
- How to create a new tax ruleThis article covers how to set up a new sales tax rule to be applied to your products, service fee and shipping fee.
- Create a service feeThis article describes how to set up a service fee from the taxes & fees module.