Account & Settings
Update and manage your account from the dashboard
21 articles
- How do I create a new VoucherCart account user?Creating and managing VoucherCart system users
- Manage users and permissionsManage your VoucherCart user accounts and their permissions
- Add or edit a voucher redeem locationAdd or edit a voucher redeem location
- Sign in to multiple accounts with one login (Single Sign-On / SSO)Sign in to multiple VoucherCart accounts from one login page.
- How do I enable a delivery method for a voucher?Enable the postal shipping and collection for your voucher gift card by updating the delivery methods
- How do I create and manage my own voucher codes?Use and manage custom voucher codes for your vouchers
- How do I change the logo that appears on my printed voucher PDFs?Change the logo that's printed on your Voucher PDFs
- How do I manage the notifications I receive from VoucherCart?Manage VoucherCart User notifications
- How do I add or delete additional language support for my vouchers and sales page?Add or delete additional language support for your vouchers and sales page.
- What data can we export from VoucherCart?Export data from VoucherCart such as customer data, customer orders and invoices
- Import voucher orders to VoucherCart (from a different or legacy platform)Import voucher orders to VoucherCart from an different / legacy gift card or voucher platform
- What data can we import to VoucherCart?Import voucher designs and images, email addresses for promotion
- How do we know when someone has purchased one of our gift vouchers?Will we know when someone has made an order?
- What is Waiting Room Functionality for voucher buyers?Waiting room deployment and functionality explained
- Add a postal delivery method to your gift voucher platformHow to add, edit, delete and assign postal delivery methods for your gift vouchers, products and tickets inside the VoucherCart dashboard.
- How to add a welcome message or pop-up sales message on your VoucherCart Sales PageThis article guides you through adding a welcome/sales pop-up when customers visit your Sales Page to purchase gift cards or vouchers.
- Voucher Collect OptionAllow your buyers to collect their purchased vouchers from your business if they don't wish to use the postal service, or if you do not have this activated.
- How do I customise Digital Wallet for voucher purchases?Customise your Digital Wallet pass, including the logo and colours, to match your branding.
Taxes & Fees
Help and support guides for the taxes & fees module
- Taxes and Fees OverviewThis article explains what the VoucherCart Taxes & Fees module does, how taxes and fees are applied, and where they appear for buyers and your finance/accounting teams.
- How to create a new tax ruleThis article covers how to set up a new sales tax rule to be applied to your products, service fee and shipping fee.
- Create a service feeThis article describes how to set up a service fee from the taxes & fees module.