
Account Settings
Configure your account - users, checkout, voucher look, delivery, data, and taxes.
25 articles
Users & Permissions
Adding team members and controlling what they can access in VoucherCart.
- How do I create a new VoucherCart account user?Create and manage VoucherCart system users by adding new users and assigning the appropriate permissions.
- Manage users and permissionsManage your VoucherCart user accounts and their permissions
- How do I manage the notifications I receive from VoucherCart?Manage VoucherCart User notifications
- Sign in to multiple accounts with one login (Single Sign-On / SSO)Sign in to multiple VoucherCart accounts from one login page.
Sales Page & Checkout
Customizing your voucher sales page and the checkout experience for buyers.
Voucher Look & Feel
Branding and styling how vouchers appear to customers.
- How do I change the logo that appears on my printed voucher PDFs?Change the logo that's printed on your Voucher PDFs
- How do I customise Digital Wallet for voucher purchases?Customise your Digital Wallet pass, including the logo and colours, to match your branding.
- How do I add or delete additional language support for my vouchers and sales page?Add or delete additional language support for your vouchers and sales page.
Voucher Codes & Redemption Setup
Configuring how voucher codes are generated and redeemed.
- How to add or edit a voucher redemption locationAdd or edit a voucher redeem location
- How do I create and manage my own voucher codes?Use and manage custom voucher codes for your vouchers by importing, assigning, and maintaining your own code lists.
- How do we know when someone has purchased one of our gift vouchers?Will we know when someone has made an order?
Delivery Methods
Setting up how vouchers are delivered to customers - Email, Print, Postal, etc.
Data Import & Export
Bulk importing and exporting vouchers, orders, and customer data.
- What data can we import to VoucherCart?Import voucher designs and images, email addresses for promotion
- Import voucher orders to VoucherCart (from a different or legacy platform)Import voucher orders to VoucherCart from an different / legacy gift card or voucher platform
- What data can we export from VoucherCart?Export data from VoucherCart such as customer data, customer orders and invoices
Taxes & Fees
Configuring tax rates and fees applied to voucher sales.
- Taxes and Fees OverviewThis article explains what the VoucherCart Taxes & Fees module does, how taxes and fees are applied, and where they appear for buyers and your finance/accounting teams.
- How to create a new tax ruleThis article covers how to set up a new sales tax rule to be applied to your products, service fee and shipping fee.
- Create a service feeThis article describes how to set up a service fee from the taxes & fees module.
