Skip to main content

How do I manage the notifications I receive from VoucherCart?

Manage VoucherCart User notifications

You can configure email notifications for voucher orders, reports, and other account activity from the Notifications section of your VoucherCart dashboard.


Adding a notification

1. From the main navigation, go to Settings > Notifications.

2. Click Add Notification.

3. Select the notification type you would like to receive.


Available notification types include:

  • Order Notification Once a Day: A summary of all orders received that day. Sent once daily at the end of the day. You can select specific vouchers or all vouchers.

  • Order Notification Instant - Sent immediately when a new order is placed. You can select specific vouchers or all vouchers.

  • Postal Order Notification Instant - Sent immediately when a new postal order is placed. You can select specific vouchers or all vouchers.

  • Postal Order Once a Day - A summary of all postal orders received during the day. Sent once daily at the end of the day. You can select specific vouchers or all vouchers.

  • Review Notification - A summary of newly received reviews. Sent once daily at the end of the day. You can select specific vouchers or all vouchers.

  • Notification Invoice - Sent immediately when a new invoice is generated.

  • Sales Report - A report showing voucher sales for the selected period.

  • Redeem Report - A report showing voucher redemptions for the selected period.

  • Orders Export Report - A report containing voucher order details for the selected period.

  • Reservation notification - A notification containing reservation details for the selected date range. Available as either an instant or daily notification.

  • Collect Order Notification Instant - Sent immediately when a new collection order is placed. You can select specific locations or all locations.

  • Collect Order Once a Day - A summary of all collection orders received during the day. Sent once daily at the end of the day. You can select specific locations or all locations.

4. Choose the relevant vouchers and recipients.​

5. If you are creating a report notification, select the delivery frequency (daily, weekly, or monthly).

6. Click Add to save your notification.

Note: Multiple users and email addresses can be added to a notification.

Managing existing notifications

From the Notifications page, you can:

  • Add new notifications

  • Delete existing notifications

  • Resend report notifications


Sales Performance Reports

VoucherCart also provides a monthly Voucher Sales Performance Report, which includes:

  • Monthly visitor numbers

  • Sales performance compared to the previous month

  • Total voucher sales

  • Best-selling vouchers


Important:

Invoice notifications are always sent to the email address configured under Account > Billing Address and cannot be managed through the Notifications section.

Need more help?

Speak to our support team via chat or contact us by email at help@vouchercart.com

For more video tutorials, FAQ's, and self-help guides go back to the Help Center


Did this answer your question?