VoucherCart lets your customers add their vouchers to Apple Wallet on iPhone or Google Wallet on Android, so the voucher is always on their phone, ready to redeem.
Digital Wallet is switched on by default for every VoucherCart account, so you don’t need to set anything up.
Where customers find the wallet buttons
The Add to Google Wallet [1] and Add to Apple Wallet [2] buttons are on the voucher download page. Customers reach it by selecting Download Voucher in either of these places:
The order confirmation page, straight after purchase.
The order confirmation email, at any time later.
How customers add the voucher
Select Add to Google Wallet [1] or Add to Apple Wallet [2], depending on their phone.
A preview of the voucher pass opens. Select Add.
The voucher is saved to their wallet.
What the voucher shows in the wallet
The saved voucher looks similar in Google Wallet and Apple Wallet, and has two parts:
The voucher pass [1]: your logo, the voucher name, uses remaining, status, the dates it's valid from and to, and a QR code with the voucher code underneath.
The voucher details [2]: the gift message, what the voucher includes, the terms and conditions, and where it can be redeemed.
How the voucher is redeemed
The customer shows the voucher on their phone, and your team scans the QR code with a 2D scanner to redeem it. If the QR code can't be scanned, your team can enter the voucher code shown below the QR code manually in your POS or the VoucherCart dashboard.
Which vouchers can be added?
All VoucherCart voucher types can be added to a digital wallet: monetary, flexible monetary, product and ticket vouchers.
That covers gift vouchers and gift cards for a set amount, experiences and event tickets. Physical Gift Cards can't be added to a digital wallet.
You can match the wallet pass to your brand with your own logo and colours, or turn Digital Wallet off. See How do I customise Digital Wallet for voucher purchases?