View & Manage Orders
Explore voucher order management
18 articles
- Can we post our gift cards or products to our customers?This article provides information on postal delivery options in VoucherCart for both self-fulfilment and VoucherCart Fulfilment
- How to archive orders in your VoucherCart accountArchive past orders to easily keep your active order list clean and up-to-date.
- How do I print or download a voucher to be handed to the buyer/recipient or emailed to them directly?Print or download a voucher to be handed to the buyer/recipient or emailed to them directly
- Refund/Cancel a voucherRefund a voucher through the VoucherCart dashboard
- Cancel a voucherCancel a voucher that does not require a refund, voiding the voucher code and rendering the voucher unredeemable
- How do I find the remaining balance of a voucher or voucher redemption history?View the redeem balance details of a voucher to show redeemed and remaining value or quantity of a voucher
- Change the expiration date of a voucher that has been purchasedChange the expiration date of a voucher
- How do I change the voucher buyers email address?Change the email address of the voucher buyer associated with a voucher order
- How do I resend a voucher order confirmation email to the recipient so they can download their voucher?Resend a voucher order confirmation email to the voucher recipient
- How can I export voucher orders from VoucherCart?Export order data from VoucherCart to CSV/XLSX to view/edit or for import to other applications.
- How do I find a voucher order?Find a voucher order in your dashboard
- Where do I find the voucher code for a voucher order on the VoucherCart system?Find the voucher code for a voucher
- How do I change the voucher recipients email address?How to change the recipient email address for a voucher in the event of an error or a request
- Manual Order: How to create an instant eVoucher manual orderHow to create a manual eVoucher order in VoucherCart
- Can we issue complimentary/charity vouchers and what are the fees charged?Issue complimentary and charity vouchers, gift cards, memberships and tickets for your customers
- Create a Bulk Order
- How do I issue a manual order for a voucher which is not currently available for sale publicly or has status set to private?Issue a manual order and use the search function to view vouchers not publicly available for sale
- Issue Complimentary/Free or Charity vouchers