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Issue Complimentary/Free or Charity vouchers

Issue complimentary, free or charity vouchers using Manual Order

You can issue vouchers at no cost by creating a Manual Order and selecting the appropriate payment type. This is useful for complimentary vouchers, charitable donations, goodwill gestures, or promotional giveaways.

For more information about complimentary and charity vouchers, including how they work and any applicable fees, see Can we issue complimentary/charity vouchers and what are the fees charged?

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If you're unsure how to create a manual order, see Manual Order: How to create an instant eVoucher manual order

Create a manual order

1. Start a new manual order

  1. Log in to your VoucherCart dashboard.

  2. From the main navigation, go to New Manual Order. (1)

2. Complete the order details

  1. Select the voucher you want to issue.

  2. Complete the required order and recipient information. (2)

3. Issue the voucher free of charge

  1. For the Payment Type, select Complimentary/Free or Charity. (3)

  2. Click Go to payment and then click Create Order. (4)

The voucher will be issued at no charge to the recipient, and the order will be recorded using the selected payment type.


Need more help?

Speak to our support team via chat or contact us by email at:
​​help@vouchercart.com

For more video tutorials, FAQ's, and self-help guides, go back to the:

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