View & Manage Orders
Explore voucher order management
17 articles
Can we post our gift cards or products to our customers?This article provides information on postal delivery options in VoucherCart for both self-fulfilment and VoucherCart Fulfilment
How to archive orders in your VoucherCart accountArchive past orders to easily keep your active order list clean and up-to-date.
How do I print or download a voucher to be handed to the buyer/recipient or emailed to them directly?Print or download a voucher to be handed to the buyer/recipient or emailed to them directly
Refund/Cancel a voucherRefund a voucher through the VoucherCart dashboard
How do I find the remaining balance of a voucher or voucher redemption history?View the redeem balance details of a voucher to show redeemed and remaining value or quantity of a voucher
Change the expiration date of a voucher that has been purchasedChange the expiration date of a voucher
How do I change the voucher buyers email address?Change the email address of the voucher buyer associated with a voucher order
How do I resend a voucher order confirmation email to the recipient so they can download their voucher?Resend a voucher order confirmation email to the voucher recipient
How can I export voucher orders from VoucherCart?Export order data from VoucherCart to CSV/XLSX to view/edit or for import to other applications.
How do I find a voucher order?Find a voucher order in your dashboard
Where do I find the voucher code for a voucher order on the VoucherCart system?Find the voucher code for a voucher
How do I change the voucher recipients email address?How to change the recipient email address for a voucher in the event of an error or a request
Manual Order: How to create an instant eVoucher manual orderHow to create a manual eVoucher order in VoucherCart
Can we issue complimentary/charity vouchers and what are the fees charged?Issue complimentary and charity vouchers, gift cards, memberships and tickets for your customers
Create a Bulk Order
How do I issue a manual order for a voucher which is not currently available for sale publicly or has status set to private?Issue a manual order and use the search function to view vouchers not publicly available for sale
Issue Complimentary/Free or Charity vouchers