Log in to your dashboard and follow these instructions to process a manual physical card order:

Please note that all manual order payments are taken externally from VoucherCart via your point of sale.

1. Navigate to Orders > New Manual Order

2. Select the physical voucher you wish to issue

3. Select the voucher value or pricing option (as applicable)

4. Select the Sale Location

5. Under Select delivery type click Issue now

6. Click Scan card

7. Take a new card from your card stock. Scan the QR code on the reverse of the card as shown on screen.

If you are having issues scanning you can enter the card ID manually by clicking Enter manually

8. The card number scanned/entered

9. Complete Buyer information

10. Select payment type

11. Then click Go to payment

12. Take the payment for the voucher using your preferred method of payment or via your POS and enter the till receipt number & date and time of transaction into the Reference Number field provided

13. Click Create order

14. You will be shown confirmation that the order has been created and the card has been loaded (issued) successfully. An order confirmation email has also been sent to the buyer and you can now present the card to the recipient

15. Print terms & conditions (if required) and hand the newly issued card to the recipient