Log in to your dashboard and follow these instructions to process a manual physical card order:

Please note that all manual order payments are taken externally from VoucherCart via your point of sale.

1. Navigate to Orders > New Manual Order

2. Select the physical voucher you wish to issue

3. Select the voucher value or pricing option (as applicable)

4. Select the Sale Location

5. Under Select delivery type click Issue now

6. Complete Buyer information

7. Select payment type

8. Then click Go to payment

9. Take the payment for the voucher using your preferred method of payment or via your POS and enter the till receipt number & date and time of transaction into the Reference Number field provided

10. Click Create order

11. You will be shown confirmation that the order has been created and you can now assign the voucher order to a physical card

12. Take a new card from your card stock. Scan the QR code on the reverse of the card as shown on screen.

If you are having issues scanning you can enter the card ID manually by clicking Can’t scan? Enter the card ID manually

13. You will receive confirmation that the card has been loaded (issued) successfully. An order confirmation email has also been sent to the buyer and you can now present the card to the recipient

14. Print terms & conditions (if required) and hand the newly issued card to the recipient