This guide shows you how to sell a physical gift card product using the VoucherCart app on your Simphony POS.

1. Open the VoucherCart app on your Simphony POS, this is likely to be configured as a button on your PAY screen (the exact location on your till may differ). If you are not sure please check with your Simphony POS administrator.

2. Tap 'Sell a new voucher or gift card', this will take you to the sell a product screen. This screen displays your saleable voucher products as set up in your VoucherCart account.

3. You can filter products by sales page (If your account has more than one sales page), redeemable locations and category.

4. To sort products in the list by product name, tap on the column header to sort by that column.

5. To select a product to sell, tap 'More Info', this will take you to the product details page, where you can see a detailed description of the selected product.

6. Select the product price option, or if this is a flexible monetary voucher product, you can either select a monetary denomination from the list or tap in the value field to provide a custom value.

7. Tap 'Continue' to proceed to delivery method.

8. Tap 'Issue now (physical card)'.

You will now be presented with 2 options, either 'Scan the QR code on the reverse of the card to be loaded' or 'Enter the ID of the card to be loaded'.

9a. To use a QR compatible scanner connected to your POS tap 'Scan the QR code on the reverse of the card to be loaded'. The system will wait for the POS user to provide input via the scanner. The POS user can tap 'Close' to return to the previous screen.

9b. To enter the Card ID manually, tap the text field. You will be presented with an on-screen keyboard to enter the Card ID. Once you have finished entering the ID tap 'Ok'. Then tap 'Search'.

10. Enter the buyer's information in the fields provided: first name, last name, email address and phone number (optional)

You are now asked 'Give this as a gift?'.

11. On Give as a gift? tap 'Yes'

12. Ask the buyer if they consent to receiving marketing communications; if yes, tap the toggle to on.

13. Tap 'Continue'

14. Enter the recipient's information in the fields provided: first name, last name and email (optional)

15. Now tap 'Order Summary' to review the voucher order

The order summary page will give you a summary of the order so that you can confirm any details with the buyer and check for any grammar or spelling errors before the order is placed and the product is added to the check for payment.

16. Once the order has been reviewed tap 'Add product to check' to generate the voucher order and add the product to the check for payment.

17. You will be shown confirmation that the product has been added to the check and can now either 'Sell a new voucher or gift card' or 'Return to the till' (this closes the app)

18. The voucher product has been added to the check. Payment should now be taken from the buyer for the amount shown to complete the voucher purchase.