Download the VoucherCart redeem app
First login to the redeem app using your email address and password for your VoucherCart Account user.
Please follow the below guide to redeem a physical card via the redeem app.
Navigate to Redeem
Select an option to redeem a product on a physical card
2a. Scan QR Code
2a.1 Use the camera to scan the QR code on the card
2a.2 If you cannot scan the QR code, you may switch to enter the card number manually by clicking on You can also enter your code manually
2b. Scan NFC
Put the phone near the NFC card
2c. Enter redeem code
2c.1 Enter the card number manually
2c.2 You may switch to scan the QR code by clicking on the camera icon
2c.3 Click Find product to find the products loaded onto the scanned card
3. Select the product on the card you wish to redeem
4. View the details of a valid voucher code
5. Click Redeem to redeem the voucher value
6. Monetary voucher / Multiple use voucher
6.1 Select or enter a redeem value / quantity
6.2 Click Redeem to redeem the entered value / quantity
7. Voucher successfully redeemed
Click "< Back" to return to the main menu
Activate the physical card
8. If the card you have scanned has not been activated you will be presented with the Card Inactive screen
8.1 Click Activate card to complete the card activation with the cardholder while they are present. Alternatively, you can advise them to activate their card online.
8.2 Click Close to view the card details
9. Activate card