Choose how your vouchers can be redeemed
When creating a voucher, you can configure it as either:
Single-use – The voucher can only be redeemed once.
Multi-use – The voucher can be redeemed multiple times until its value or usage limit has been reached.
Multi-use voucher types
VoucherCart supports two types of multi-use vouchers:
Monetary vouchers
A monetary voucher allows customers to spend part of the voucher's value over multiple visits.
Each time the voucher is redeemed:
The amount spent is deducted from the voucher's balance.
The remaining value stays on the voucher for future use.
The voucher can continue to be used until the balance reaches zero.
Example
A £100 voucher is used to pay for a £35 purchase. The voucher will retain a balance of £65, which can be redeemed on a future visit.
Quantity vouchers
A quantity voucher is redeemed based on the number of uses rather than a monetary value.
Each redemption reduces the remaining number of uses by the quantity redeemed.
Example
A "5 gym visits for the price of 4" voucher would be created with a quantity of 5. Each visit reduces the remaining quantity by one until all five visits have been used.
How redemption works
When a customer presents a multi-use voucher:
Enter the voucher code. (1)
Specify either (2):
the monetary amount being redeemed, or
the quantity being used.
Complete the redemption. (3)
VoucherCart automatically records every redemption and updates the remaining balance or quantity (4). The next time the voucher is presented, you'll be able to see exactly how much value or how many uses remain - no manual tracking required.
Need more help?
Speak to our support team via chat or contact us by email at:
help@vouchercart.com
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