VoucherCart

First login to the redeem app using your email address and password for your VoucherCart Account user.

Please follow the below guide to redeem a voucher via the redeem app.

Select an option to redeem a voucher code. There are 2 ways in which a voucher can be identified to the app for redeem.

1. Scan QR Code (Most popular)
2. Manually entering the code on the voucher

1. Navigate to Redeem
2. Select an option to redeem a voucher code. There are 2 ways in which a voucher can be identified to the app for redeem.
 1. Scan QR Code (Most popular)
 2. Manually entering the code on the voucher

2a.1 Use the camera to scan the QR code on the voucher PDF

2a.2 If you cannot scan the QR code, you may switch to enter the voucher code manually by clicking on You can also enter your code manually

2b.2 You may switch to scan the QR code by clicking on the camera icon

2b.3 Click Find product to find the voucher

3. View the details of a valid voucher code

4. Click Redeem to redeem the voucher value

5. Monetary voucher / Multiple use voucher

5.1 Select or enter a redeem value / quantity

5.2 Click Redeem to redeem the entered value / quantity

Click Scan again to find another voucher

___________________________________________________________

"Unknown code" error appears if the code entered could not be found or if the device cannot connect to VoucherCart server.

To diagnose the cause of the issue, please follow the below.

The connected network did not block external access or VoucherCart server access

Try to connect the device to another wifi/network and try again

1. Make sure the code entered is correct
2. Make sure the device has internet access
3. The connected network did not block external access or VoucherCart server access
4. Try to connect the device to another wifi/network and try again

Error message: "Unknown code"