This guide assumes you have connected your Mews Property(s) to VoucherCart. If Mews is not connected, simply follow our connection guide: Connecting VoucherCart to your Mews property
Mews Customer Profiles
1.Voucher Buyer
Mews customer profiles are automatically created by the integration when a voucher or gift card is purchased from your sales page, or a manual order is created from your account dashboard.
A customer profile for the gift voucher buyer is automatically created at the time of purchase.
Information about the gift voucher purchase is added to the buyer’s account notes for reference.
2. Voucher Recipient
If the gift voucher is purchased as a gift and the recipient's details are provided at the time of purchase, a guest profile is created for the recipient.
Details of the gifted voucher are then added to the recipient’s account notes for reference.
If the buyer is also the intended recipient, both sets of account notes are added to the same profile.
Redeeming vouchers and gift cards to Mews
1. From the product redeem screen, select the location where the gift voucher will be redeemed.
2. Enable Send to Mews to turn on the Mews integration.
3. Select the customer profile to redeem the gift voucher for:
a. By default, the customer will be set to the recipient profile specified at purchase.
b. To change the customer, select the customer name and begin typing the new customer’s name, then select the customer from the list.
4. Review the details and click Redeem to complete the process.
5. The redemption is applied to the selected customer's profile.
Need more help?
Speak to our support team via live chat, or email us at help@vouchercart.com
For more video tutorials, FAQ's, or self-help guides go back to the Help Center