About the Guestline Rezlynx Integration
The Guestline Rezlynx PMS integration with VoucherCart allows you to update a customer’s Reservation Account Balance directly from your VoucherCart dashboard.
When you redeem the guest's voucher or gift card it will show as either a ‘Deposit Payment’ for any reservation with a Pre-Arrival status or as payment to the guest's room if the status is Resident.
You can redeem a guest's voucher through VoucherCart by the guest's name, room number, arrival date, or booking reference.
This article assumes you have already set up your Guestline Rezlynx integration, so if you have not done that yet, please refer to the article below for instructions:
Guestline Rezlynx- Connect Guestline Rezlynx to VoucherCart
Redeeming a voucher
1. To redeem the guest’s voucher, log in to your VoucherCart dashboard and navigate to ‘Redeem a Voucher’.
2. In the VOUCHER CODE field, input the guest’s voucher code to redeem, and click ‘Search using Voucher Code’
If the voucher code is valid and the voucher is redeemable the following window will appear, from here toggle ‘Redeem against Rezlynx reservation’ to enable redemption against a Rezlynx reservation.
3. Enter the guest’s reservation details such as surname (last name) or room number, reservation status, arrival date or booking reference.
4. Select the guest's reservation from the list.
5. Enter the value or quantity to be redeemed against the reservation.
6. Click ‘Redeem’.
Need more help?
Speak to our support team via live chat, call us on +44 (0) 131 608 0111 or email us at help@vouchercart.com
For more video tutorials, FAQ's, and self-help guides go back to the Help Center