This article will take you through setting up the VoucherCart-Cloudbeds integration.
Extra Feature! VoucherCart's integration with Cloudbeds also allows automatic application of the voucher balance, gift cards, memberships or tickets against a guest reservation or house account as a payment. See how to do this below:
How to sign up for VoucherCart
To create your own VoucherCart account, visit our sign-up page and register for an account: https://register.vouchercart.com
Already a VoucherCart customer? Sign in here: https://app.vouchercart.com/login
How to set up the integration with Cloudbeds PMS
Connect Cloudbeds PMS from your VoucherCart dashboard
1. Navigate to the integrations page in the main navigation inside your VoucherCart dashboard and click 'Connect'.
2. Sign in to your Cloudbeds account to authorise us to install the VoucherCart app in your Cloudbeds dashboard.
2b. The VoucherCart integration supports group accounts (mygroup), if you have multiple properties configured, Cloudbeds will ask you which properties you would like to connect, then click 'Continue'.
Important Note: The user authenticating at group/organisation level would need to be either an organisation admin or organisation owner to be able to connect all properties at once with this specific flow.
If you are connecting all properties to your VoucherCart account, we recommend ensuring 'Connect future member properties' is checked to ensure the integration has access to any new properties added to your Cloudbeds account.
2c. Now click 'Allow Access' to confirm the VoucherCart app install to your property(s).
After clicking 'Allow Access' you will be redirected back to your VoucherCart account to complete the integration setup.
3. Now select the payment method used when the redeemed value is added to Cloudbeds as a payment.
You can select from a list of existing payment methods or you can click 'Create a custom payment method'. We recommend using a payment method specifically for your vouchers such as Voucher or Gift Card.
Connect VoucherCart from the Cloudbeds Marketplace
1. Click Account
2. Select Apps & Marketplace
3. Search for 'VoucherCart'
4. Learn More
5. On App preview, click Connect App.
6a. VoucherCart supports group accounts (mygroup), if you have multiple properties configured, Cloudbeds will ask you which properties you would like to connect, then click 'Continue'.
Important Note: The user authenticating at group/organisation level would need to be either an organisation admin or organisation owner to be able to connect all properties at once with this specific flow.
If you are connecting all properties to your VoucherCart account, we recommend ensuring 'Connect future member properties' is checked to ensure the integration has access to any new properties added to your Cloudbeds account.
6b. The Application Authorization page will show you the list of permissions the app wants to access.
Now click 'Allow Access' to confirm the VoucherCart app install to your property(s).
After clicking 'Allow Access' You will be redirected to your VoucherCart account to complete the integration setup.
7. In VoucherCart select the payment method used when the redeemed value is added to Cloudbeds as a payment.
You can select from a list of existing payment methods or you can click 'Create a custom payment method'. We recommend using a payment method specifically for your vouchers such as Voucher or Gift Card.
Disconnect Cloudbeds
Simply disconnect VoucherCart from your Cloudbeds account: How to disconnect an app from Cloudbeds PMS
How to redeem vouchers against Cloudbeds Bookings
To find out how the redemption of gift vouchers works with Cloudbeds reservations refer to the articles below:
Cloudbeds - Redeem vouchers against a reservation from VoucherCart
Cloudbeds - Enable automatic redemption
Need more help? Speak to our support team via chat or call us on +44 (0) 131 608 0111. You can also contact us by email at help@vouchercart.com
For more video tutorials, FAQ's, and self-help guides go back to the Help Center