How do I find the remaining balance of a voucher or voucher redemption history?

To view the redemption details of a voucher, simply login to your dashboard and follow these instructions:

1. Go to Orders > All Orders in your main navigation menu.

2. Find the voucher order from the list or by using the search function. You can search by buyer/recipient name, order ID (part or whole) or even voucher title to quickly locate the order

3. Click the Order ID to open the order

Searching for a voucher order inside the VoucherCart dashboard

4. Click the Vertical Dots to open the additional actions menu

5. Then click Show redeem balance details

Show the redeem balance details of a voucher to see the value or quantity that has been redeemed and how much value or quantity remains

Need more help? Speak to our support team via chat or call us on +44 (0) 131 608 0111. You can also contact us by email at help@vouchercart.com

For more video tutorials, FAQ's, and self-help guides go back to the Help Center

How do we redeem a voucher?

How do I unredeem a voucher/cancel a voucher redemption?

How do I find a voucher order?

How do I print or download a voucher to be handed to the buyer/recipient or emailed to them directly?

Epos Now - Redeem a voucher on your till