Change the expiration date of a voucher that has been purchased

To change a voucher expiry date, please log in to your dashboard and follow these instructions:

1. Go to Orders > All Orders in your main navigation menu.

2. Find the voucher order from the list or by using the search function. You can search by buyer/recipient name, order ID (part or whole) or even voucher title to quickly locate the order

3. Click the Order ID to open the order

Searching for a voucher order inside the VoucherCart dashboard

4. Click the Vertical Dots to open the additional actions menu

5. Select Change Expiration

Change the expiration date of a voucher in the VoucherCart admin dashboard, selecting the 3 vertical dots and clicking change expiration

6. Select the New Expiry Date and Reason for change

7. Click Change

Select a new expiration date and reason for change for the voucher and then click change

Need more help? Speak to our support team via chat or call us on +44 (0) 131 608 0111. You can also contact us by email at help@vouchercart.com

For more video tutorials, FAQ's, and self-help guides go back to the Help Center

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