VoucherCart

Discover how to create, style and edit your vouchers

Vouchers, Gift Cards, Tickets & Memberships

Use the quick-start creator to quickly create vouchers from our library of cloneable vouchers specific to your industry/business sector

How to create a voucher using the quickstart voucher creator

Voucher Management: How to Edit or Update an existing voucher

How do I edit/update a voucher I have already created

Clone an existing voucher to create a duplicate, pre-populated with the original vouchers style, details and pricing.

How do I clone an existing voucher?

Voucher Management: How to find previously created vouchers no longer visible on my dashboard vouchers page

How to find previously created vouchers no longer visible in your dashboard?

Create new voucher categories to organise similar vouchers and offers

Create new voucher categories

Voucher Management: How to assign your vouchers to one or more categories

How do I assign a voucher to a voucher category?

Change the display order of your voucher categories

How do I change the voucher categories order?

Create a product that is only available for a cardholder to purchase - ie not for general sale.

Create a cardholder exclusive product in your gift voucher platform

Add additional language support to your vouchers to show vouchers in multiple languages

How do I add additional language translations to my vouchers?

How to create and edit/manage ticket products for your events using the VoucherCart gift card system

Create and edit ticket products using the VoucherCart gift voucher system

Add a custom QR code to the voucher

Style your VoucherCart sales page to match your brand colours, logos and style

I want my voucher sales page to match my existing website design. How do I do that?

How to design and style your vouchers in VoucherCart

Voucher Design/Styling Guide

This feature allows you to customise the pre-set values that appear for your buyers in the Flexible Monetary Voucher product

Customising value options for a Flexible Monetary Voucher

Creating & Editing

Locate and add a dedicated design to your vouchers

Where can I find my dedicated designs?

Designing the look of vouchers, gift cards, tickets, and memberships.

Design

What happens when someone buys one of our Vouchers, Gift Cards, Tickets or Memberships?

Do you sell our vouchers for us elsewhere?

Do you sell our vouchers for us elsewhere (on third-party websites or on other websites owned/managed by VoucherCart)?

Selling and distributing vouchers, gift cards, tickets, and memberships.

Sales & Distribution

Configuring rules and options for vouchers, gift cards, tickets, and memberships.

Settings

This will show you how to use VoucherCart's pre-promotion tools to display your upcoming offers and promotions with countdown timers to drive anticipation and demand

How to display a product on your sales page before the sale date

Discover how to drive buyer demand and sales using limited-time discounted offers whilst displaying the pre-discount price.

How to set up a limited-time offer in your gift voucher platform

Set a date for when your voucher goes on sale

Can I set the dates on which a gift voucher is available for sale?

Set an expiry date or redemption period for your vouchers

Can I set the expiry period for my vouchers?

This feature allows you to set a fixed number of days which must pass after the time of voucher purchase before a voucher can be used/redeemed by the buyer or…

How to implement a delay to a voucher validity period (from the date of purchase)

Set the sale window, valid dates, and expiry rules for your voucher products.

Availability & Timing

Change the value of your voucher products when the total redeemable value differs from the price paid or you need it to reflect a different value.

Change the liability value of a gift voucher, ticket, or membership when it differs from the purchase value.

We don't limit the number of vouchers, gift cards, memberships or tickets that you can sell

Is there a limit to the number of gift vouchers we can create or sell?

Learn whether a gift voucher can be redeemed more than once and how one-time and multi-use vouchers work.

Can a voucher recipient or buyer use a gift voucher more than once?

Set the price, denominations, and quantity or spend limits for your voucher products.

Limits & Value

Set a maximum quantity for vouchers and voucher options

How do I limit the number of vouchers available for sale?

Hidden redeemable locations allow your staff to process vouchers at specific sites without displaying those locations to the customer.

How to add a redeemable location as hidden location

Set vouchers to private so they can only be accessed by selected customers

How do I make vouchers private?

Control how, where, and by whom your voucher products can be redeemed.

Access & Redemption

Archive past orders to easily keep your active order list clean and up-to-date.

How to archive orders in your VoucherCart account

View & Manage Orders

Print or download a voucher to be handed to the buyer/recipient or emailed to them directly

How do I print or download a voucher to be handed to the buyer/recipient or emailed to them directly?

Refund a voucher through the VoucherCart dashboard

Refund/Cancel a voucher

Cancel a voucher that does not require a refund, voiding the voucher code and rendering the voucher unredeemable

Cancel a voucher

View the redeem balance details of a voucher to show redeemed and remaining value or quantity of a voucher

How do I find the remaining balance of a voucher or voucher redemption history?

Change the expiration date of a voucher that has been purchased

Change the email address of the voucher buyer associated with a voucher order

How do I change the voucher buyers email address?

Resend a voucher order confirmation email to the voucher recipient

How do I resend a voucher order confirmation email to the recipient so they can download their voucher?

Export order data from VoucherCart to CSV/XLSX to view/edit or for import to other applications.

How can I export voucher orders from VoucherCart?

How do I find a voucher order?

Where do I find the voucher code for a voucher order on the VoucherCart system?

How to change the recipient email address for a voucher in the event of an error or a request

How do I change the voucher recipients email address?

Voucher Order Administration

How to create a manual eVoucher order in VoucherCart

Manual Order: How to create an instant eVoucher manual order

Issue complimentary and charity vouchers, gift cards, memberships and tickets for your customers

Can we issue complimentary/charity vouchers and what are the fees charged?

Create a Bulk Order

Issue a manual order and use the search function to view vouchers not publicly available for sale

How do I issue a manual order for a voucher which is not currently available for sale publicly or has status set to private?

Issue Complimentary/Free or Charity vouchers

Manual Orders

VoucherCart.com

Back to Help Center

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.