Absolutely, whilst VoucherCart is a self-service SaaS solution designed to be easy for businesses to set-up and start selling. It is also a powerful platform with many advanced features, and we appreciate the need for close communication and consultancy with our clients, particularly during set-up.
As soon as you sign-up you will be provided with access to your Account Dashboard where a dedicated Account Manager will be assigned to you as the main point of contact. They will provide any help and assistance you need via screen-share, telephone and one-to-one chat to ensure you are set-up correctly.
Your Account Manager together with our experienced support team is available for one-to-one chat at any time directly from your dashboard or via telephone. We continually monitor your success and offer help/guidance where we can see opportunities for you, as well as responding promptly and efficiently as and when you need us to.
As well as providing our powerful technology direct to your business, we have extensive sector-specific skills and experience in how to use VoucherCart technology to best effect for our customers. Our aim is to ensure our clients receive the benefit of this great combination of technology and consultancy, delivering optimal revenue growth and profit.